Privacy Policy (Privacy Policy Notice)
- Our Policy. This Privacy (“Policy”) covers Help with Hope treatment of
personal information or personally identifiable information (both
“Personal Information”) that may be collected or submitted when the
web-user (“you”) are using Help with Hope’s website or services. This
Policy does not apply to companies that [organization] does not own or
control, or to individuals that are not under Help with Hope’s supervisory
control.
Please understand that whenever you voluntarily disclose Personal
Information online this information cannot be made one-hundred percent
secure and, in some cases, that information can be intercepted, collected
and used by others. However, we work hard to protect your information at
all times, and protect your information in several ways. Your information is
stored on a secure server that Help with Hope and its authorized personnel
can only access through a password. Additionally, we encrypt your
information to prevent third parties without authorization from intercepting
your information when it is in transit to us.
- How We Collect Your Personal Information. While using the
Help with Hope’s website, you may submit Personal Information when
[registering for services, ordering products, and posting content].
Depending on the service or process, the Personal Information you may
be asked to provide is your:
Name
Postal Address
Email address
Credit or Debit Card Information upon donation
Age of children
Gender or other demographic information Location information
Personal Information may also be collected, or your IP address logged,
when you visit Help with Hope’s website. Your IP information allows us to
understand how you use our site and to enable us to make changes to our
site in order to improve your experience. Information regarding your
computer, your connection to our website (such as your browser type,
operating system, and platform) and your user history (including, but not
limited to, your session information, page errors and the length of your
visits to specific pages within our website) may also be collected.
- Our Use of Cookies. Help with Hope uses cookies to remember certain
user information. Cookies are electronic identifiers that are transferred
automatically to your computer through your browser that allow our
computers to save certain information you provide us and store
information about you so we can recognize you when you visit our
website in the future. This allows you to avoid logging in more than
once, which saves time, and create a customized website that fits your
needs. You may, at any time, disable or refuse to accept cookies by
changing the preferences or settings on your web browser. If you choose
to disable cookies, you will still be able to use our website. However, you
will not be able to fully take advantage of certain automation and other
functionality features available.
- How We Use Your Personal Information. Help with Hope may use the
Personal Information you provide for purposes such as: carrying out a
registration made by you; customizing the advertising and content you
see; fulfilling your requests for products and services (including
purchases); improving the content and overall look and feel of our
website and services, contacting you, conducting research, providing
anonymous reporting for internal and external clients, contacting users
regarding changes to our website or business, and customizing the
content that you see on the Help with Hope’s website. Help with Hope may
also retain the details of purchases and other transactions or payments
made with us or the partners affiliated with our website.
- How Your Personal Information is Disclosed. It is Help with Hope’s
policy not to disclose, sell or rent your Personal Information to any
individual, business, government entity or outside parties except: (i) to
provide products or services you’ve requested through us; (ii) in response
to a validly-issued subpoena, court order, or other legal process; (iii)
when necessary to establish or exercise our legal rights or defend against
legal action; or (v) where you request Help with Hope to do so.
From time to time, Help with Hope may use return email addresses to
answer the email we receive from you. Such addresses are not used for any
other purpose. Your Personal Information will not be collected for use that
is in violation of the law, or unrelated to the that discussed in this Policy,
unless you are also provided an opportunity to opt-out or otherwise prohibit
such unrelated uses.
- Setting Up User Accounts. Help with Hope allows users to set up
personal accounts to shop in our online store or to participate in our
online communities. You have the ability to edit information you provide
at any time, and may delete your account at your convenience by
requesting a deletion. Unless Help with Hope is required to respond to court
orders, subpoenas or comply with applicable law Help with Hope will use
its best efforts to ensure that unauthorized third parties do not access
your user account information.
- Correcting Your Personally Identifiable Information. You are
responsible for ensuring that all Personal Information you provide on the
website is maintained and kept current.
- Web Statistics & Shared Data. We collect and use IP addresses to
analyze trends, administer the site, track user movement, and gather
broad demographic information for reporting and sponsorship purposes.
From time to time, we may use this information to better design our website
and to share with select advertising partners, sponsors, and/or affiliates
however IP addresses are not linked to Personal Information. For example,
we may tell an advertiser that X number of individuals visited a certain area
on our website, or that Y number of men and Z number of women filled out
our registration form, but we will not disclose to these partners, sponsors
and/or affiliates anything that could be used to personally identify those
individuals.
- Children’s Privacy. Protecting the privacy of children is especially
important to us. For that reason, we do not collect information provided
by users under the age of 13, nor do we solicit information from users
under the age of 13.
10.Scope of this Policy; Third Party Websites. Although this policy
applies to the all information obtained by you for the purpose of
accessing or using content controlled and owned by Help with Hope, it
does not apply to businesses or entities that are not owned or controlled
by us.
This website contains links to other third party websites. Please be aware
that [organization] does not claim any responsibility for the privacy
practices of these third party sites. We encourage you to be aware when you
leave our site and to take reasonable precautions when sharing your
personally identifiable information on third party websites.
11.Opt-In Policy. You may “opt in” to receive newsletters, promotional
offers and other useful information from us. To unsubscribe from our
mailings (except important system and content update information), you
may go to [the ‘My Account’ section of the Website] and edit your
personal profile by selecting [the “edit my profile”] link.
- Encryption. All user account pages are protected with Secure Socket
Layer (“SSL”) encryption. All user accounts must be accessed with
usernames and passwords. You are advised not to share your username
and password with any other person.
- Amendments. Help with Hope reserves the right to amend this policy at
any time. Help with Hope will contact registered users by e-mail, and shall
also post a notice of changes on its web site, when and if the terms of this
policy are amended.
- Contact. You may contact Help with Hope directly by e-mailing info@helpwithhope.org should you have any questions regarding this
policy.