Privacy Policy

Privacy Policy (Privacy Policy Notice)

  1. Our Policy. This Privacy (“Policy”) covers Help with Hope treatment of

personal information or personally identifiable information (both

“Personal Information”) that may be collected or submitted when the

web-user (“you”) are using Help with Hope’s website or services. This

Policy does not apply to companies that [organization] does not own or

control, or to individuals that are not under Help with Hope’s supervisory


Please understand that whenever you voluntarily disclose Personal

Information online this information cannot be made one-hundred percent

secure and, in some cases, that information can be intercepted, collected

and used by others. However, we work hard to protect your information at

all times, and protect your information in several ways. Your information is

stored on a secure server that Help with Hope and its authorized personnel

can only access through a password. Additionally, we encrypt your

information to prevent third parties without authorization from intercepting

your information when it is in transit to us.

  1. How We Collect Your Personal Information. While using the

Help with Hope’s website, you may submit Personal Information when

[registering for services, ordering products, and posting content].

Depending on the service or process, the Personal Information you may

be asked to provide is your:


Postal Address

Email address

Credit or Debit Card Information upon donation

Age of children

Gender or other demographic information Location information

Personal Information may also be collected, or your IP address logged,

when you visit Help with Hope’s website. Your IP information allows us to

understand how you use our site and to enable us to make changes to our

site in order to improve your experience. Information regarding your

computer, your connection to our website (such as your browser type,

operating system, and platform) and your user history (including, but not

limited to, your session information, page errors and the length of your

visits to specific pages within our website) may also be collected.

  1. Our Use of Cookies. Help with Hope uses cookies to remember certain

user information. Cookies are electronic identifiers that are transferred

automatically to your computer through your browser that allow our

computers to save certain information you provide us and store

information about you so we can recognize you when you visit our

website in the future. This allows you to avoid logging in more than

once, which saves time, and create a customized website that fits your

needs. You may, at any time, disable or refuse to accept cookies by

changing the preferences or settings on your web browser. If you choose

to disable cookies, you will still be able to use our website. However, you

will not be able to fully take advantage of certain automation and other

functionality features available.

  1. How We Use Your Personal Information. Help with Hope may use the

Personal Information you provide for purposes such as: carrying out a

registration made by you; customizing the advertising and content you

see; fulfilling your requests for products and services (including

purchases); improving the content and overall look and feel of our

website and services, contacting you, conducting research, providing

anonymous reporting for internal and external clients, contacting users

regarding changes to our website or business, and customizing the

content that you see on the Help with Hope’s website. Help with Hope may

also retain the details of purchases and other transactions or payments

made with us or the partners affiliated with our website.

  1. How Your Personal Information is Disclosed. It is Help with Hope’s

policy not to disclose, sell or rent your Personal Information to any

individual, business, government entity or outside parties except: (i) to

provide products or services you’ve requested through us; (ii) in response

to a validly-issued subpoena, court order, or other legal process; (iii)

when necessary to establish or exercise our legal rights or defend against

legal action; or (v) where you request Help with Hope to do so.

From time to time, Help with Hope may use return email addresses to

answer the email we receive from you. Such addresses are not used for any

other purpose. Your Personal Information will not be collected for use that

is in violation of the law, or unrelated to the that discussed in this Policy,

unless you are also provided an opportunity to opt-out or otherwise prohibit

such unrelated uses.

  1. Setting Up User Accounts. Help with Hope allows users to set up

personal accounts to shop in our online store or to participate in our

online communities. You have the ability to edit information you provide

at any time, and may delete your account at your convenience by

requesting a deletion. Unless Help with Hope is required to respond to court

orders, subpoenas or comply with applicable law Help with Hope will use

its best efforts to ensure that unauthorized third parties do not access

your user account information.

  1. Correcting Your Personally Identifiable Information. You are

responsible for ensuring that all Personal Information you provide on the

website is maintained and kept current.

  1. Web Statistics & Shared Data. We collect and use IP addresses to

analyze trends, administer the site, track user movement, and gather

broad demographic information for reporting and sponsorship purposes.

From time to time, we may use this information to better design our website

and to share with select advertising partners, sponsors, and/or affiliates

however IP addresses are not linked to Personal Information. For example,

we may tell an advertiser that X number of individuals visited a certain area

on our website, or that Y number of men and Z number of women filled out

our registration form, but we will not disclose to these partners, sponsors

and/or affiliates anything that could be used to personally identify those


  1. Children’s Privacy. Protecting the privacy of children is especially

important to us. For that reason, we do not collect information provided

by users under the age of 13, nor do we solicit information from users

under the age of 13.

10.Scope of this Policy; Third Party Websites. Although this policy

applies to the all information obtained by you for the purpose of

accessing or using content controlled and owned by Help with Hope, it

does not apply to businesses or entities that are not owned or controlled

by us.

This website contains links to other third party websites. Please be aware

that [organization] does not claim any responsibility for the privacy

practices of these third party sites. We encourage you to be aware when you

leave our site and to take reasonable precautions when sharing your

personally identifiable information on third party websites.

11.Opt-In Policy. You may “opt in” to receive newsletters, promotional

offers and other useful information from us. To unsubscribe from our

mailings (except important system and content update information), you

may go to [the ‘My Account’ section of the Website] and edit your

personal profile by selecting [the “edit my profile”] link.

  1. Encryption. All user account pages are protected with Secure Socket

Layer (“SSL”) encryption. All user accounts must be accessed with

usernames and passwords. You are advised not to share your username

and password with any other person.

  1. Amendments. Help with Hope reserves the right to amend this policy at

any time. Help with Hope will contact registered users by e-mail, and shall

also post a notice of changes on its web site, when and if the terms of this

policy are amended.

  1. Contact. You may contact Help with Hope directly by e-mailing should you have any questions regarding this